Early in October, Datesand was assessed for registration to the new ISO 9001-2015 Quality System Standard (International Organisation for Standardisation). We’ve been immensely proud to hold our registration to the prestigious ISO Quality Standard since 2008. The Standard is a very important measure of an organisation’s quality systems and is independently assessed every year by an accredited body looking carefully at every aspect of the quality systems of the companies involved.
For us, and companies like us, it’s confirmation that our key systems are sound and it helps us also to make gradual improvement to those systems and ensure that our direction of travel is appropriate and progressive. It also lets us know when things need adjusting and has really helped us to address key issues that have required attention over the years.
This year a new and slightly different Standard has been launched (9001-2015 which supersedes the previous 9001-2008) and our Quality Manager Stephen have been working for many months now with the Directors and with specialist consultants to ensure that our quality systems and the teams involved in making them work are ready for the assessment. Stephen, and the rest of us, were able to breathe a deep sigh of relief following the surveillance visit. The assessor reported back verbally that we had passed with flying colours and that we can now proudly add the ISO 9001-2015 logo to our website and all our paperwork and display our new certificate on the reception wall here at HQ.
This follows hot on the heels of our reaccreditation, earlier this year, to the IIP Standard (Investors in People) which scrutinises the way in which an organisation recruits, trains and looks after the development and well-being of its employees. So, despite a very hectic year, many new developments and initiatives and the addition of several new members of staff to the team, we’re delighted to be judged to be doing the right things and, in particular, meeting the requirements of these two important accreditation bodies.